As an owner of a Fleetwood RV still under maintenance I researched places nearest me to have my RV serviced for warranty related items, Holiday RV in Jefferson, IA was closest in proximity so I contacted the service center and talked with the service manager Dennis about my concerns.  He stated that all the items appeared to be warranty related and they would have to take a look.  He then asked if I purchased my unit from them or somewhere else, I stated it was not purchased through them but was still under manufacturer warranty and Fleetwood RV listed them as an official service center.  He gave me the e-mail for the service center to send the list of things to.  Meanwhile I called Fleetwood RV REV group and opened a note with them that I would be taking the unit to them for some items and they confirmed Holiday RV was in fact an official warranty provider.  

Later that day I received an e-mail from the service manager that I am sorry but we are only working on units that we sold. I would suggest seeing if you can get in to the service center at the factory. Again I am sorry.

Dennis Borkowski Service Manager"

I feel as a customer who purchased a large ticket item and as part of that was to be delivered a 1 year warranty, and as a customer searched out an official Fleetwood RV warranty service center that I was not treated fair.  I did nothing wrong and held up my end of the deal but the service center choose to make it a point that protecting their business by refusing customers that were not customers of theirs.  I also plan to file a complain with the State of Iowa Consumer office on this matter.