2017 Pace Arrow 38K LXE Heater Control Valve

  • 05/22/2017 8:48 PM
    Message # 4846732

    My wife and I took delivery of our new 2017 Pace Arrow 38L LXE

    In less than 24hrs. the dash board A/C is blowing warm / hot air with the A/C switch in the on position.

    So I called the dealer, and was told... that's a chassis problem!  72 miles later we delivered the 38K to the freightliner shop. The service advisor told us, "it's the heater control valve", they been installed upside down. "second one THIS WEEK"!!!  

    So I guess the dealer  / Fleetwood figured...we'll sell them like they are,  and let the end user deal with the warranty repair.

    Thanks Fleetwood / Holiday World Katy Texas!

    Oh, I also received the wrong manual for this unit, thanks again!

     

      

  • 06/13/2017 6:30 PM
    Reply # 4898889 on 4846732

    Bought our 2017 Bounder 35K in May, after 3 weeks fixing issues, mostly, known at purchase, now that I have calmed down, mostly satisfied. I got my service manager to talking..., pretty much what you said, after delivery service," is their quality control".

    Signed on this club cause I read here or elsewhere.

     "Enjoy your new coach, be ready to spend money, you should not have to."

  • 06/15/2017 12:58 PM
    Reply # 4902331 on 4846732
    Duane Maddux wrote:

    My wife and I took delivery of our new 2017 Pace Arrow 38L LXE

    In less than 24hrs. the dash board A/C is blowing warm / hot air with the A/C switch in the on position.

    So I called the dealer, and was told... that's a chassis problem!  72 miles later we delivered the 38K to the freightliner shop. The service advisor told us, "it's the heater control valve", they been installed upside down. "second one THIS WEEK"!!!  

    So I guess the dealer  / Fleetwood figured...we'll sell them like they are,  and let the end user deal with the warranty repair.

    Thanks Fleetwood / Holiday World Katy Texas!

    Oh, I also received the wrong manual for this unit, thanks again!

     

      


    As of today, somehow Fleetwood can't produce the manual,  that I should have received when we purchased this motorhome. Won't even send me one from a 2018 model...I really don't understand that.

    And yes I have downloaded and  printed one out. That's not the point. A person spends close to $200k, I should received all original equipment / paper work. Everything has greater value on resale, when you include the original box it came in.  Again thank you Fleetwood / Holiday World Katy Texas.


©2012 all rights reserved, Fleetwood Motorhome Association.                                                                             Contact Us | Privacy Policy

Powered by Wild Apricot Membership Software