easy process but must join FMCA.
Michelin Advantage Program - instructions for members
Follow these instructions to locate a commercial Michelin RV tire dealer and claim your exclusive FMCA-member tire discount on eligible Michelin and BF Goodrich tires.
NOTE: To purchase Michelin or BF Goodrich tires, you must use an authorized commercial Michelin dealer: a dealer that sells all three types of tires: commercial truck, light truck, and passenger car AND that accepts the Michelin Advantage Program. Please call the dealer to verify.
Get Started
1. Determine the tire size and tread design that you require. All tire sizes might not be available through the program.
Here are samples of models, sizes and prices of tires included in the program:
- Michelin RV (Commercial Truck) tires (PDF)
- Michelin Light Truck tires (PDF)
- Michelin Passenger Car tires (PDF)
- BFGoodrich RV tires (PDF)
- BFGoodrich Light Truck tires (PDF)
- BFGoodrich Passenger Car tires (PDF)
RV tires — sample prices effective Dec. 1, 2014 (PDF)
2. Find your nearest commercial Michelin RV tire dealer. Go to www.michelinrvtires.com and enter your zip code in the dealer locator. The dealers will be listed in the order closest to your location. Select the dealer that best suits your tire needs.
Call the Dealer, Provide Ship-To Number
1. Call the dealer to:
- Check for availability of the specific tire size and tread design that you require.
- Make sure they handle the Michelin Advantage Program.
2. Tell the dealer you will be purchasing your tires through Family Motor Coach Association’s Advantage Account. FMCA's Michelin Advantage Account number, or Ship-To number, is 1326516. You will need to provide this number to the dealer. You must also provide your e-mail address. Your FMCA membership number will act as your purchase order number.
3. When you contact the Dealer to determine which size tire you will need for your RV, Passenger Car or Light Truck, make sure you ask for the five-digit MSPN number for the tire size you are purchasing. Contact FMCA at (800) 543-3622 and provide the MSPN for a quote on the price of the tires.
- The ACTUAL discounted tire price will be shown on the invoice that you receive from FMCA a few days after your tires have been installed. Invoices will be sent out Monday through Friday, 8 a.m. to 5 p.m. Eastern time.
- Any fees for mounting, balancing, state and local taxes, and tire disposal are extra and quoted locally by the servicing dealer, so those fees are not included in the discount program.
4. Schedule an appointment with the dealer and review your order to ensure accuracy.
Example: 8-Michelin 295/80R22.5 XZA2 Energy Load Range H (16Ply), MSPN #76807.
5. Review the service that is needed. Example: Balance New Valve Stems.
Register Your Credit Card in Michelin's System
Because you will be purchasing the tires directly from Michelin through a Michelin dealer, you will need to preregister your credit card with Michelin. Michelin accepts Visa, MasterCard and American Express cards only.
To preregister your card, contact the Michelin Advantage Program at (888) 532-6435 Monday through Friday from 8:30 a.m. to 5 p.m. Eastern time and select option 1. To register your card afterhours, call Michelin at (800) 847-9855. Your card information will remain on file for 30 days and will be set up for one-time use only. If your tire transaction has not been completed within 30 days, you will need to re-register your card.
At the time of purchase, the dealer will ask only for the name on the card, the first digit, the last four digits and the expiration date. This ensures that your full credit card information remains secure.
If you make additional purchases in the future, you will need to call and preregister your card again at that time.
At the Dealer: Evaluate the Coach, Wheels
Once you have arrived at the dealer for service, walk around the coach with the service writer or salesman. Note any existing damage to the coach and/or wheels. This will protect everyone.
Complete the Purchase with Credit Card and P.O. Number
After the work is finished, you will need to provide the dealer with your VISA, MasterCard or American Express credit card information to complete the transaction at the servicing dealership. You will only provide the dealer with the name on the card, the first digit, the last four digits and the expiration date of the card that you preregistered.
- Your credit card will be billed by Michelin, so do not be surprised if you get an invoice from the dealer with a zero balance or an inflated balance. Because of a contract between FMCA and Michelin North America, the dealer is unable to give you an invoice with an accurate price.
- Your credit card will be billed the discounted price, not the inflated price.
Be sure to provide your FMCA membership number and e-mail address! Providing your membership number and e-mail address will ensure that you receive your invoice from FMCA.
For warranty issues, please contact MICHELIN Consumer Care at (800) 847-3435 or visit www.michelinrvtires.com.
You should receive your invoice within seven business days from the date of purchase. The transaction is now complete. Enjoy your new tires!
