Repairs at REV facility Decatur

  • 08/05/2023 2:24 PM
    Message # 13237044
    Anonymous

    Anyone have any experience with having service performed at REV in Decatur Indiana?  We made an appt to have a few things done (the earliest slot they had was early October). Since there was no number listed to call for an appt I used their online form and was contacted by email with the details.  On the confirmation, the group and hours are listed (Shop: 11  Chassis: 6). Trying to figure out the length of time total for our stay there and am assuming at this point that it should take 2 full days.  Does this sound about right?   Also, I’m going to make the assumption that our fridge will not have power during the work taking place and shouldn’t leave anything in there.  Good assumption?  Thanks in advance…..



    Mike

    Last modified: 08/05/2023 2:26 PM | Anonymous
  • 08/06/2023 10:40 AM
    Reply # 13237184 on 13237044

    We have been to the Decatur Indiana repair facility two separate times, a few years apart for different issues. Each time we had excellent service. Both of our repairs only took around four hours or less. We arrived at 'Camp Fleetwood' the day before our appointment and left the next afternoon after repairs were completed. When they tell you the time of your appointment, they will be knocking on your door at that time; they were punctual at least in our case.

    The length of time you will be there depends, of course, on the repairs you require. The crew is very competent, professional, and we wouldn't hesitate to go there again. Our repairs were fixed correctly the first time, each time. More than you can say for some of our local shops.

    Hope your repairs go smoothly also and you have a good experience with them.

  • 08/06/2023 10:40 AM
    Reply # 13237185 on 13237044
    Bill & Laura Johnson (Administrator)

    Mike,

    Our experience is they plug the coach in while in the shop to preserve refrigerator contents. I would plan on 4 days to be safe.

  • 08/06/2023 7:21 PM
    Reply # 13237326 on 13237044
    Anonymous

    Thanks for the replies, folks.  Very helpful!


    Last modified: 08/06/2023 7:21 PM | Anonymous
  • 12/05/2023 11:33 AM
    Reply # 13287255 on 13237044
    Anonymous
    We were there August 2023,would not go back.  Holiday  Rambler 2018 Vacationer XE 36F

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