They will tell you to make an appointment with THEM for service, or one of their service partners. They no longer release schematics either. Since they got my schematic for FREE, I considered hiring an Attorney.
Read their answer below:
Thank you for contacting us. Unfortunately we are not able to provide the requested information, as it was built by the previous Fleetwood Enterprises which closed under bankruptcy in 2009. We recommend that you seek the assistance of a dealer or repair facility. To locate a dealer, go to www.revgroup.com and within the website select Recreation and locate the “find a dealer” button for your brand. We also have REV RV Service and Repair centers in Decatur, Indiana and Coburg, Oregon. You can visit the service center website at https://revrvserviceandrepair.com/.
Other resources are available at https://www.gorving.com/ and also https://www.rvda.org/. You might also try the various online forums (such as www.irv2.com/forums or https://community.fmca.com/ or http://www.rvforum.net/) which are another resource many RV owners utilize.
Regarding parts pricing and availability, please contact REV Parts at phone 800.509.3417 or Email revrvparts@revrvgroup.com